ACS Service Levels
Unparalleled Service, Ultimate Luxury
Many aircraft operators claim 'high service levels' or 'many brand new aircraft,' but the reality is they have a fixed number of private jets that they can offer. Although all of the aircraft meet standards set by the Federal Aviation Administration (FAA), this does not hide the fact that some aircraft are older than others and have tired interiors.
If our clients do not receive an unparalleled level of service, or the ultimate luxury jet if requested, then we will quickly go out of business.
ACS is a very successful global business and a recognized brand in the global air charter industry. This success is firmly based on exceeding our clients' service level expectations.
This service level begins before your flight enquiry
- ACS can offer the most competitive air charter quotations.
- ACS can offer the largest number of aircraft that have passed our own high level of aircraft standard.
- ACS carefully scrutinizes all aircraft that use we. This can include physically visiting an aircraft.
ACS has contracts in place with numerous US and global operators ensuring not only that ACS prices are competitive, but that all of the 50,000 plus aircraft available to Air Charter Service are of an acceptable standard. Aircraft that are offered to clients who demand a higher level of luxury attract closer scrutiny and have often been inspected by ACS.
Once we receive your enquiry...
- Our Account Managers are both fully trained and knowledgeable about the numbers, types and costs of available private jets and other aircraft. Senior managers can even offer insight into the details of individual aircraft.
- That knowledge is further added to by our extensive domestic and international network of offices.
- Our account managers are encouraged to visit individual aircraft to ensure high standards are kept consistent.
- Advanced systems and databases allow ACS to find the right aircraft in record time.
- The flexibility of being able to use the OPTIMAL aircraft available, not the only aircraft available.
- The ability to react quickly to clients' needs: our clients can board the right aircraft in under three hours' notice.
- The highest level of professionalism as expected.
- Booking your trip has never been easier! Additionally, every single aspect of your travel plans can be taken care of through ACS with one simple phone call.